Privacy Policy
Protecting your privacy is important to us. We hope the following statements will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
What kind of information do we collect from you when you visit our site?
When you visit plumbcellars.com, our stats system collects some basic information about your browser. Examples are things like: what type of browser and operating system you are using; mobile vs desktop; how long you stayed on our site; what pages you looked at, etc. This helps us understand how visitors browse our site, so we can make their viewing and shopping experience better.
We also collect personal information about you when you join our wine clubs or purchase items from our store, such as your name, address, email, phone number, etc. We need this information to process payment and ship merchandise to you. This information is collected with secure forms and stored on secure servers.
Sharing of personal information
Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails, we will use your email for that purpose only.
Newsletter opt-out
If you have chosen to opt into our newsletter or marketing emails and decide to opt out at a later time, we have a simple unsubscribe link at the bottom of each newsletter that will let you leave our email list easily.
Protecting your information
All the payment information we collect is done so under SSL—a standard internet security measure. Any data we store about you is kept behind a secure firewall in our database and is not accessible to the public.
If you wish to update your contact or billing information—email address, phone number, shipping or billing address, or credit card—you may do so easily by logging into your account on our web store. If you forgot your password there is a reset option there as well. Of course if you have difficulties or need help with another issue you are welcome to contact our staff.